+ Ýnceleme by Anna Turkina
26.03.2024 11:44

Arkadaþa öneririm

Konaklama tarihi: Mart 2024
Yolcu türü: çoçuklu aile

Otel puan: | 4 out of 5
Fiyat oraný: | 4 out of 5
Konum: | 4 out of 5
Personel / hizmet: | 4 out of 5
Oda /Konaklama: | 4 out of 5
Yemek: | 4 out of 5
Eðlence: | 4 out of 5

+ Ýnceleme by Plessers
12.03.2023 09:07

Arkadaþa öneririm

Konaklama tarihi: Mart 2023
Yolcu türü: bir çifte tatil

Friendly personal, clean hotel, large choise buffet all available at room, all available at wellness and close to village and slopes to ski

+ Ýnceleme by evgenia plaskovich
17.02.2020 03:41

Arkadaþa öneririm

Konaklama tarihi: Þubat 2020
Yolcu türü: Arkadaþlar/þirket tatile

Otel puan: | 5 out of 5
Fiyat oraný: | 5 out of 5
Konum: | 4 out of 5
Personel / hizmet: | 4 out of 5
Oda /Konaklama: | 3 out of 5
Yemek: | 4 out of 5
Eðlence: | 5 out of 5

+ Ýnceleme by Lyudmila Lorgus 24/03/1979 Andrey Lorgus 28/03/1977 Ivan Lorgus 18/03/2004 Alexey Lorgus 27/06/2011
09.03.2019 09:25

Arkadaþa öneririm

Konaklama tarihi: Þubat 2019

Fiyat oraný: | 4 out of 5
Konum: | 3 out of 5
Personel / hizmet: | 5 out of 5
Oda /Konaklama: | 4 out of 5
Yemek: | 4 out of 5
Eðlence: | 4 out of 5

all was good except the room creaning (not accurate) and also some items in the bathroom were broken

+ Ýnceleme by Rizvanov Ilshat, Rizvanova Rezeda,Rizvanov Rustam.
18.03.2018 07:59

Arkadaþa öneririm

Konaklama tarihi: Mart 2018
Yolcu türü: bir çifte tatil

Otel puan: | 4 out of 5
Fiyat oraný: | 5 out of 5
Konum: | 4 out of 5
Personel / hizmet: | 4 out of 5
Oda /Konaklama: | 4 out of 5
Yemek: | 4 out of 5
Eðlence: | 5 out of 5

Õîðîøèé îòåëü äëÿ ãîðíîëûæíîãî îòäûõà

+ Ýnceleme by Deborah Mackay
13.04.2017 06:40

Arkadaþa öneririm

Konaklama tarihi: Nisan 2017

Otel puan: | 5 out of 5
Fiyat oraný: | 5 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 3 out of 5
Yemek: | 4 out of 5
Eðlence: | 5 out of 5

+ Ýnceleme by Volodymyr Samylenko
29.03.2017 10:31

Arkadaþa öneririm

Konaklama tarihi: Ocak 2017
Yolcu türü: çoçuklu aile

Otel puan: | 5 out of 5
Fiyat oraný: | 4 out of 5
Konum: | 4 out of 5
Personel / hizmet: | 5 out of 5
Oda /Konaklama: | 5 out of 5
Yemek: | 5 out of 5
Eðlence: | 5 out of 5

That was a nice and cozy hotel, one of the best in BG. The location is excellent. Good is better then excellent :)and the service in the restaurant was great. Kids friendly:)- those disco for children was an adwantage!! Thanks for the guys!. The parking issue (pay) have to be informed in advance. Room service should be provided on a daily basis in 5* hotel.

Thanks a lot.

+ Ýnceleme by Nebojsa Miletic
15.03.2017 11:00

Arkadaþa öneririm

Konaklama tarihi: Mart 2017
Yolcu türü: çoçuklu aile

Otel puan: | 4 out of 5
Fiyat oraný: | 4 out of 5
Konum: | 3 out of 5
Personel / hizmet: | 4 out of 5
Oda /Konaklama: | 3 out of 5
Yemek: | 4 out of 5
Eðlence: | 4 out of 5

Things which could/should be improved:
1. Mattress should be improved, if not additional add on mattress could be available upon request (as is practice in some other hotels)
2. Refrigerator – although it was replaced the replaced broke down and after additional repairs was also loud, there was no quite in the room it is difficult to have peace and tranquility when refrigerator is so loud
3. Parking should be cleaned of snow frequently, since it was not cleaned couple of cars were parked on the middle of the parking and leaving was problematic
4. Towels are of bed quality
5. Sauna does not have a door handle on the inside
6. Lighting in spa area is not working (showers next to sauna)
7. Heating in spa was inadequate
8. Light in the ante room is set to turn off by itself and that was a problem since there is not enough light in the room
9. Rooms should be polished, minor maintenance needs were present and should be fixed, power fixture bellow sink, door frame, table was damaged, phone was not working
10. Manual which is present in the room is inadequate, no information relating to safe, wifi, use of SPA, ski room use etc.
11. No place to hang wardrobe on the terrace
12. Wardrobe does not have enough room / shelves
13. Slide and similar items for small kids could be added in the hotel for minimal cost, it is strange that hotel which is behind Festa and which does not claim 5* has slide, and better facilities outside for kids when compared to FWP
14. Price of drinks in restaurant and café should be the same

Strong points:

1. Service during the breakfast and dinner
2. Food was good when compared to other hotels visited in Bulgaria
3. Location of the Hotel is good
4. Help with luggage was more than welcome
5. Café is a nice place to relax
6. Rooms are of good size
7. Good value

+ Ýnceleme by ilshat Rizvanov
13.03.2017 08:10

Arkadaþa öneririm

Konaklama tarihi: Mart 2017
Yolcu türü: bir çifte tatil

Fiyat oraný: | 3 out of 5
Konum: | 2 out of 5
Personel / hizmet: | 4 out of 5
Oda /Konaklama: | 4 out of 5
Yemek: | 4 out of 5
Eðlence: | 5 out of 5

Øåñòîé ãîä îñòàíàâëèâàåìñÿ â ýòîì îòåëå,íî â ýòîì ãîäó èñïûòàëè ìíîãî íåóäîáñòâ â ñâÿçè ñ òåì ÷òî ñòàëî î÷åíü øóìíî.Ðàíüøå ìîæíî áûëî ïîìåíÿòü íîìåð åñëè íå ïîíðàâèëñÿ. ýòîì ãîäó âñòðåòèëè ïîëíîå íåïîíèìàíèå ñî ñòîðîíû àäìèíèñòðàöèè. Êîíå÷íî äðóæåëþáíûé ïåðñîíàë,âêóñíûå çàâòðàêè è îòëè÷íîå ðàñïîëîæåíèå îòåëÿ íå ìåíÿåòñÿ,íî íåïðèÿòíûé îñàäîê îñòàëñÿ

+ Ýnceleme by Äèìèòúð Äæàìáàçêè
05.03.2017 10:54

Arkadaþa öneririm

Konaklama tarihi: Þubat 2017

Fiyat oraný: | 3 out of 5
Konum: | 4 out of 5
Personel / hizmet: | 3 out of 5
Oda /Konaklama: | 3 out of 5
Yemek: | 4 out of 5
Eðlence: | 3 out of 5

+ Ýnceleme by John Sanders
02.03.2017 11:48

Arkadaþa öneririm

Konaklama tarihi: Þubat 2017
Yolcu türü: bir çifte tatil

Otel puan: | 4 out of 5
Fiyat oraný: | 4 out of 5
Konum: | 4 out of 5
Personel / hizmet: | 4 out of 5
Yemek: | 4 out of 5
Eðlence: | 4 out of 5

+ Ýnceleme by Angela Sharpless
28.02.2017 05:14

Arkadaþa öneririm

Konaklama tarihi: Þubat 2017
Yolcu türü: organize edilen grup

Otel puan: | 4 out of 5
Fiyat oraný: | 3 out of 5
Konum: | 4 out of 5
Personel / hizmet: | 3 out of 5
Oda /Konaklama: | 1 out of 5
Yemek: | 4 out of 5
Eðlence: | 5 out of 5

Had a great stay but at first as there was 11 of us, the restaurant struggled to seat us together for meals, but after a chat they accommodated us in an other restaurant thank you!!

+ Ýnceleme by Clair Barrett
23.02.2017 06:20

Arkadaþa öneririm

Konaklama tarihi: Þubat 2017
Yolcu türü: Arkadaþlar/þirket tatile

Otel puan: | 3 out of 5
Fiyat oraný: | 2 out of 5
Konum: | 3 out of 5
Personel / hizmet: | 3 out of 5
Yemek: | 3 out of 5
Eðlence: | 5 out of 5

Not a four star hotel. Booked a suite for 3 adults and got a double bed and a camp bed. Not acceptable. Rooms not cleaned properly. Staircases dirty. Food ok. Swimming pool freezing cold. Sauna ok. Staff were a bit grumpy. But location was good.

+ Ýnceleme by Jacqui Alden
13.02.2017 12:15

Arkadaþa öneririm

Konaklama tarihi: Þubat 2017
Yolcu türü: Arkadaþlar/þirket tatile

Otel puan: | 5 out of 5
Fiyat oraný: | 5 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 3 out of 5
Oda /Konaklama: | 5 out of 5
Yemek: | 5 out of 5
Eðlence: | 5 out of 5

+ Ýnceleme by Daniela Popovska
31.01.2017 02:55

Arkadaþa öneririm

Konaklama tarihi: Ocak 2017

Otel puan: | 5 out of 5
Fiyat oraný: | 4 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 5 out of 5
Oda /Konaklama: | 5 out of 5
Yemek: | 5 out of 5
Eðlence: | 5 out of 5

We were group of friends with small children and stayed at Festa Winter Palace during last week of January 2017. Everything was great, rooms were clean and well maintained, we liked the HB as well. The hotel is on great location, just a few metres from the slope where the kids could slide and learn skiing. Spacial thanks to the entertainment staff....the kinds loved them. We recommend the hotel with pleasure and are looking forward to come back next year.

+ Ýnceleme by ILSHAT
31.01.2017 07:58

Konaklama tarihi: Ocak 2017
Yolcu türü: bir çifte tatil

Fiyat oraný: | 3 out of 5
Konum: | 1 out of 5
Personel / hizmet: | 4 out of 5
Oda /Konaklama: | 1 out of 5
Yemek: | 1 out of 5
Eðlence: | 5 out of 5

 ýòîì ãîäó âñå áûëî ïëîõî. Íàâåðíîå ñìåíèëîñü ðóêîâîäñòâî.  íîìåðàõ ãðÿçíî. Òîëüêî äåëàþò âèä ÷òî óáèðàþòñÿ. Ïîñòîÿííî ïðèõîäèëîñü ÷åãî òî ïðîñèòü äîäåëàòü(ïîëîòåíöå ,øàìïóíü è ò.ä.). Ïîïàëñÿ î÷åíü íåóäà÷íûé íîìåð 109 ñ îòîðâàííûìè äâåðíûìè ðó÷êàìè è îáøàðïàííîé ìåáåëüþ,ñ ïðîòåêàþùåé ñàíòåõíèêíèêîé, ðÿäîì ñ ëèôòîì è ñ áóéíûìè ñîñåäÿìè, êîòîðûå âîçâðàùàÿñü â 3 ÷àñà íî÷è ñ÷èòàëè ñâîèì äîëãîì ðàçáóäèòü âñåõ. Àäìèíèñòðàöèÿ ê êîòîðîé ìû îáðàùàëèñü â òå÷åíèè íåäåëè ñ ïðîñüáîé ïåðåñèëèòü íàñ â äðóãîé íîìåð, íèêàê íå îòðåàãèðîâàëà. Íàäååìñÿ ÷òî âñå òàêè â ýòîì êðàñèâîì ïÿòèçâî÷íîì îòåëå íàâåäóò ïîðÿäîê!

+ Ýnceleme by Nikolaos Panousis
08.01.2017 10:49

Arkadaþa öneririm

Konaklama tarihi: Ocak 2017
Yolcu türü: çoçuklu aile

Otel puan: | 5 out of 5
Fiyat oraný: | 4 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 4 out of 5
Oda /Konaklama: | 2 out of 5
Yemek: | 5 out of 5
Eðlence: | 5 out of 5

+ Ýnceleme by David Braithwaite
06.01.2017 03:31

Arkadaþa öneririm

Konaklama tarihi: Aralýk 2016
Yolcu türü: bir çifte tatil

Otel puan: | 3 out of 5
Fiyat oraný: | 3 out of 5
Konum: | 2 out of 5
Personel / hizmet: | 2 out of 5
Oda /Konaklama: | 2 out of 5
Yemek: | 4 out of 5
Eðlence: | 5 out of 5

+ Ýnceleme by ANGELIKI THEODOROPOULOU
29.12.2016 09:17

Arkadaþa öneririm

Konaklama tarihi: Aralýk 2016
Yolcu türü: çoçuklu aile

Otel puan: | 4 out of 5
Fiyat oraný: | 4 out of 5
Konum: | 4 out of 5
Personel / hizmet: | 3 out of 5
Oda /Konaklama: | 3 out of 5
Yemek: | 4 out of 5
Eðlence: | 5 out of 5

+ Ýnceleme by Ìèëåí Àòàíàñîâ
27.12.2016 05:02

Arkadaþa öneririm

Konaklama tarihi: Aralýk 2016
Yolcu türü: çoçuklu aile

Otel puan: | 4 out of 5
Fiyat oraný: | 5 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 1 out of 5
Oda /Konaklama: | 3 out of 5
Yemek: | 4 out of 5
Eðlence: | 5 out of 5

+ Ýnceleme by âåíåòà ìèíêîâà
29.11.2016 08:36

Konaklama tarihi: Kasým 2016
Yolcu türü: bir çifte tatil

Otel puan: | 2 out of 5
Fiyat oraný: | 2 out of 5
Konum: | 1 out of 5
Personel / hizmet: | 2 out of 5
Oda /Konaklama: | 1 out of 5
Yemek: | 2 out of 5
Eðlence: | 5 out of 5

Íÿìàøå îòîïëåíèå â ñòàÿòà. ðåñòîðàíòà ñòîÿõìå ñ ãðåéêè.Íèêàêâî ðàçíîîáðàçèå è çàáàâëåíèå.Ìíîãî ñìå ðàçî÷àðîâàíè.

+ Ýnceleme by Veska Tsanova
31.10.2016 08:25

Konaklama tarihi: Ekim 2016
Yolcu türü: çoçuklu aile

Fiyat oraný: | 3 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 4 out of 5
Yemek: | 5 out of 5
Eðlence: | 5 out of 5

It was a nice weekend, but the service is not for five stars hotel

+ Ýnceleme by IOANNIS ROUSSOS
28.03.2016 06:36

Arkadaþa öneririm

Konaklama tarihi: Mart 2016
Yolcu türü: çoçuklu aile

Fiyat oraný: | 4 out of 5
Konum: | 4 out of 5
Personel / hizmet: | 3 out of 5
Oda /Konaklama: | 4 out of 5
Yemek: | 5 out of 5
Eðlence: | 5 out of 5

+ Ýnceleme by TYPALDOS HARALAMPOS
28.03.2016 06:35

Arkadaþa öneririm

Konaklama tarihi: Mart 2016
Yolcu türü: bir çifte tatil

Fiyat oraný: | 4 out of 5
Konum: | 4 out of 5
Personel / hizmet: | 3 out of 5
Oda /Konaklama: | 4 out of 5
Yemek: | 5 out of 5
Eðlence: | 5 out of 5

+ Ýnceleme by Hannah ward
21.03.2016 07:23

Arkadaþa öneririm

Konaklama tarihi: Mart 2016
Yolcu türü: Arkadaþlar/þirket tatile

Otel puan: | 4 out of 5
Fiyat oraný: | 4 out of 5
Konum: | 4 out of 5
Personel / hizmet: | 4 out of 5
Yemek: | 5 out of 5
Eðlence: | 5 out of 5

Really lovely hotel, location brilliant, breakfast really nice, full English, pancakes, fruit, continental. Some rooms although need a little TLC. On the whole a lovely hotel.

+ Ýnceleme by ILSHAT RIZVANOV / REZEDA RIZVANOVA
20.03.2016 04:39

Arkadaþa öneririm

Konaklama tarihi: Mart 2016
Yolcu türü: bir çifte tatil

Otel puan: | 3 out of 5
Fiyat oraný: | 4 out of 5
Konum: | 3 out of 5
Personel / hizmet: | 4 out of 5
Oda /Konaklama: | 1 out of 5
Yemek: | 3 out of 5
Eðlence: | 5 out of 5

õîðîøèé îòåëü

+ Ýnceleme by bernard mackie
09.03.2016 07:09

Arkadaþa öneririm

Konaklama tarihi: Mart 2016
Yolcu türü: Arkadaþlar/þirket tatile

Otel puan: | 4 out of 5
Fiyat oraný: | 5 out of 5
Konum: | 3 out of 5
Personel / hizmet: | 3 out of 5
Yemek: | 4 out of 5
Eðlence: | 4 out of 5

Good location and value for money, having to pay for coffee in the rooms on a five star hotel though is not what I expected

+ Ýnceleme by Srdjan Stanivukovic
01.03.2016 07:38

Arkadaþa öneririm

Konaklama tarihi: Þubat 2016

Otel puan: | 5 out of 5
Fiyat oraný: | 5 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 4 out of 5
Oda /Konaklama: | 3 out of 5
Yemek: | 5 out of 5
Eðlence: | 4 out of 5

+ Ýnceleme by DEBOPRAH MACKAY
29.02.2016 06:18

Arkadaþa öneririm

Konaklama tarihi: Þubat 2016
Yolcu türü: çoçuklu aile

Otel puan: | 5 out of 5
Fiyat oraný: | 5 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 4 out of 5
Oda /Konaklama: | 5 out of 5
Yemek: | 4 out of 5
Eðlence: | 5 out of 5

The reception staff are the best I've ever come across, nothing is to much trouble, this is our fifth stay and most certainly will not be our last 😀

+ Ýnceleme by Lindi & Emile Van den Berg
25.02.2016 05:55

Arkadaþa öneririm

Konaklama tarihi: Þubat 2016
Yolcu türü: Arkadaþlar/þirket tatile

Otel puan: | 4 out of 5
Fiyat oraný: | 5 out of 5
Konum: | 4 out of 5
Personel / hizmet: | 3 out of 5
Oda /Konaklama: | 3 out of 5
Yemek: | 5 out of 5
Eðlence: | 5 out of 5

This was our 6th trip to Borovets but first visit to Festa Winter Palace. It is definitely one of the more spacious and pretty hotels with a stunning location. We booked B&B, but had dinner in the Seasons Restaurant one evening - what a hidden gem! I highly recommend the Seasons Restaurant...and the "White Kiss" flavoured coffee from the Mozart Lobby Bar :-)

+ Ýnceleme by Louise
22.02.2016 06:26

Arkadaþa öneririm

Konaklama tarihi: Þubat 2016
Yolcu türü: çoçuklu aile

Otel puan: | 4 out of 5
Fiyat oraný: | 3 out of 5
Konum: | 4 out of 5
Personel / hizmet: | 3 out of 5
Oda /Konaklama: | 3 out of 5
Yemek: | 4 out of 5
Eðlence: | 4 out of 5

Good location and rooms. Staff friendly but never quite managed to fix shower!! Fool ok for Bulgaria. Ski storage a bit awkward but overall good stay

+ Ýnceleme by Clair Barrett
21.02.2016 05:51

Arkadaþa öneririm

Konaklama tarihi: Þubat 2016
Yolcu türü: Arkadaþlar/þirket tatile

Otel puan: | 4 out of 5
Fiyat oraný: | 4 out of 5
Konum: | 4 out of 5
Personel / hizmet: | 4 out of 5
Yemek: | 5 out of 5
Eðlence: | 5 out of 5

We stayed in a junior suite which was a lovely large room with an extra bed. Everything was very clean and tidy. Not sure how often the rooms were cleaned though. Glasses were never changed. And fresh water wasn't replaced. Fresh fruit was provided though. Staff were very friendly.

+ Ýnceleme by JOHN FORD
16.02.2016 12:37

Arkadaþa öneririm

Konaklama tarihi: Þubat 2016
Yolcu türü: bir çifte tatil

Otel puan: | 5 out of 5
Fiyat oraný: | 5 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 5 out of 5
Oda /Konaklama: | 5 out of 5
Yemek: | 5 out of 5
Eðlence: | 5 out of 5

+ Ýnceleme by David Sword
12.02.2016 05:26

Arkadaþa öneririm

Konaklama tarihi: Þubat 2016
Yolcu türü: bir çifte tatil

Otel puan: | 4 out of 5
Fiyat oraný: | 4 out of 5
Konum: | 4 out of 5
Personel / hizmet: | 3 out of 5
Yemek: | 5 out of 5
Eðlence: | 5 out of 5

Second time we have stayed here. We like the hotel because it is comfortable, very well placed for the ski slopes and good value for money. Our room this year was enormous and would have been even better with tea making facilities. The staff are friendly and helpful. Breakfasts are OK although Bulgaria does not yet seem to have discovered real coffee. From talking to others this seems to be the best hotel in the resort.

+ Ýnceleme by GRAEME BAGNALL
10.02.2016 09:27

Arkadaþa öneririm

Konaklama tarihi: Ocak 2016
Yolcu türü: çoçuklu aile

Otel puan: | 4 out of 5
Fiyat oraný: | 5 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 5 out of 5
Oda /Konaklama: | 5 out of 5
Yemek: | 5 out of 5
Eðlence: | 5 out of 5

+ Ýnceleme by Ilshat
01.02.2016 08:45

Arkadaþa öneririm

Konaklama tarihi: Ocak 2016
Yolcu türü: bir çifte tatil

Otel puan: | 3 out of 5
Fiyat oraný: | 4 out of 5
Konum: | 4 out of 5
Personel / hizmet: | 1 out of 5
Oda /Konaklama: | 1 out of 5
Yemek: | 3 out of 5
Eðlence: | 5 out of 5

Íå ïîðàâèëîñü ÷òî êóðÿò íà áàëêîíå!

+ Ýnceleme by Andrey Malov
17.01.2016 10:25

Arkadaþa öneririm

Konaklama tarihi: Ocak 2016
Yolcu türü: çoçuklu aile

Otel puan: | 4 out of 5
Fiyat oraný: | 4 out of 5
Konum: | 4 out of 5
Personel / hizmet: | 4 out of 5
Oda /Konaklama: | 4 out of 5
Yemek: | 4 out of 5
Eðlence: | 4 out of 5

+ Ýnceleme by EMMANOUIL NIOTIS
14.01.2016 09:41

Arkadaþa öneririm

Konaklama tarihi: Ocak 2016
Yolcu türü: çoçuklu aile

Konum: | 3 out of 5
Personel / hizmet: | 4 out of 5
Oda /Konaklama: | 2 out of 5
Yemek: | 3 out of 5
Eðlence: | 5 out of 5

Location is very good.
Reception staff very good and helpful.
Bar staff mediocre.
Rooms are big enough to use proper extra beds and not beds that they
look like a stretcher or sunbed!!!!!!

+ Ýnceleme by DIMITRIS CHRISOCHOOU
31.12.2015 07:46

Arkadaþa öneririm

Konaklama tarihi: Aralýk 2015
Yolcu türü: çoçuklu aile

Fiyat oraný: | 4 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 4 out of 5
Oda /Konaklama: | 4 out of 5
Yemek: | 5 out of 5
Eðlence: | 5 out of 5

Must have a ski storage room just for your clients (Why pay for the depot?)
Your staff is very friendly and eager to help but their English needs improvement.
Less canned food at the restaurant please.
Your Booking service is truly great!
Overall it was a great experience. Definitely will come back!

+ Ýnceleme by Ïåòúð Àòàíàñîâ
30.12.2015 05:43

Arkadaþa öneririm

Konaklama tarihi: Aralýk 2015
Yolcu türü: bir çifte tatil

Otel puan: | 4 out of 5
Fiyat oraný: | 3 out of 5
Konum: | 4 out of 5
Personel / hizmet: | 4 out of 5
Oda /Konaklama: | 4 out of 5
Yemek: | 4 out of 5
Eðlence: | 5 out of 5

1) Êàíàëúò íà âàíàòà â àï. 37 ñå îòòè÷à áàâíî - ïðåäïîëàãàì òðÿáâà äà ñå ÷èñòè ðåäîâíî!
2) Êîìïåòåíòíè ðåöåïöèîíèñòè, íî òðÿáâàøå äà íàïîìíÿìå íà êàìåðèåðêèòå äà íè äàâàò òîàë. õàðòèÿ, êîåòî ñè å áåçóìíî çà 5* õîòåë...
3) Êàòî îáù ïðèçíàê çà ÁÃ õîòåëèòå, ëèïñâà îòíîøåíèåòî è ñòàðàíèåòî íà áîëøèíñòâîòî îò ïåðñîíàëà äà íàïðàâÿò ïðåñòîÿ íà ãîñòà ëåê è ïðèÿòåí; à èçòúêâàìå "ÁÃ ãîñòîïðèåìñòâîòî"... ìèò!!!

+ Ýnceleme by RAOULIS VASILIS
28.12.2015 08:48

Arkadaþa öneririm

Konaklama tarihi: Aralýk 2015
Yolcu türü: bir çifte tatil

Fiyat oraný: | 3 out of 5
Konum: | 3 out of 5
Personel / hizmet: | 3 out of 5
Yemek: | 3 out of 5
Eðlence: | 4 out of 5

Το δωμάτιο ήταν απίστευτα σκονισμένο. Η καθαριότητα κάτω του μετρίου. Για 4 ημέρες δεν μας αλλάξανε πετσέτες, ούτε σεντόνια, πράγμα απαράδεκτο για ξενοδοχείο υποτίθεται 5 αστέρων. Πολύ καλός ο χώρος των spa και η πισίνα. Την παραμονή των Χριστουγέννων το λόμπυ έκλεισε στις 11 το βράδυ!!!!

+ Ýnceleme by Ìèëåí Àòàíàñîâ
25.12.2015 08:41

Arkadaþa öneririm

Konaklama tarihi: Aralýk 2015
Yolcu türü: çoçuklu aile

Otel puan: | 5 out of 5
Fiyat oraný: | 5 out of 5
Konum: | 4 out of 5
Personel / hizmet: | 3 out of 5
Oda /Konaklama: | 3 out of 5
Yemek: | 5 out of 5
Eðlence: | 5 out of 5

Ñóïåð îáñëóæâàíå, ïðåêðàñåí õîòåë, åäèíñòâåíèÿ ìèíóñ å ìàëêî åäíîîáðàçíàòà õðàíà, íî ïúê çà ñìåòêà íà òîâà å äîñòà âêóñíî è ìàéñòîðñêè ïðèãîòâåíà. Àêî áåøå îòâîðåí âñÿêà âå÷åð è íîùíèÿ áàð òî âñè÷êî ùåøå äà å ñóïåð. Òîâà ñà äâåòå ïðåïîðúêè êîèòî ìîãà äà äàì êúì åäèí èíà÷å ïðåêðàñåí õîòåë è òîï ïåðñîíàë.

+ Ýnceleme by sidiropoulos iordanis
19.12.2015 01:58

Konaklama tarihi: Aralýk 2015

Otel puan: | 5 out of 5
Fiyat oraný: | 5 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 5 out of 5
Oda /Konaklama: | 5 out of 5
Yemek: | 5 out of 5
Eðlence: | 5 out of 5

+ Ýnceleme by Roussos IOANNIS
26.03.2015 06:53

Arkadaþa öneririm

Konaklama tarihi: Mart 2015
Yolcu türü: çoçuklu aile

Otel puan: | 4 out of 5
Fiyat oraný: | 4 out of 5
Konum: | 4 out of 5
Personel / hizmet: | 3 out of 5
Oda /Konaklama: | 4 out of 5
Yemek: | 4 out of 5
Eðlence: | 5 out of 5

+ Ýnceleme by CATHERINE COOKE-WILLING
25.03.2015 08:34

Arkadaþa öneririm

Konaklama tarihi: Þubat 2015
Yolcu türü: çoçuklu aile

Otel puan: | 5 out of 5
Fiyat oraný: | 5 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 5 out of 5
Yemek: | 5 out of 5
Eðlence: | 5 out of 5

First visit skiing in Bulgaria and it won't be the last. Excellent hotel, couldn't fault it. Reception staff always very helpful. Breakfast was lovely, plenty of choice and well presented. Ate at local restaurants in the evening for variety and wasn't disappointed.

+ Ýnceleme by MIREN SOOKDEO
23.03.2015 06:01

Arkadaþa öneririm

Konaklama tarihi: Mart 2015
Yolcu türü: Arkadaþlar/þirket tatile

Fiyat oraný: | 5 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 4 out of 5
Oda /Konaklama: | 5 out of 5
Yemek: | 5 out of 5
Eðlence: | 4 out of 5

+ Ýnceleme by Ñâåòëà Èâàíîâà
27.02.2015 11:15

Arkadaþa öneririm

Konaklama tarihi: Þubat 2015
Yolcu türü: çoçuklu aile

Otel puan: | 5 out of 5
Fiyat oraný: | 5 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 5 out of 5
Oda /Konaklama: | 5 out of 5
Yemek: | 5 out of 5
Eðlence: | 5 out of 5

Óþòíà,òèõà è êîìôîðòíà îáñòàíîâêà,ëþáåçåí ïåðñîíàë è ìíîãî äîáðî îáñëóæâàíå.Ðåñòîðàíòà êúì õîòåëà ïðåäëàãà ïðåâúçõîäíè ÿñòèÿ íà êîèòî òðóäíî ìîæåø äà óñòîèø.Ïðåêàðàõìå ÷óäåñíî âàêàíöèÿòà ñè è ñ ðàäîñò áèõìå áèëè ãîñòè íà õîòåëà îòíîâî.

+ Ýnceleme by Íèêîëàé Ñòîÿíîâ
26.02.2015 06:15

Arkadaþa öneririm

Konaklama tarihi: Þubat 2015

Otel puan: | 4 out of 5
Fiyat oraný: | 2 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 2 out of 5
Oda /Konaklama: | 3 out of 5
Yemek: | 4 out of 5
Eðlence: | 3 out of 5

+ Ýnceleme by Âèîëåòà Ïàðïóëîâà
20.02.2015 07:54

Arkadaþa öneririm

Konaklama tarihi: Þubat 2015
Yolcu türü: bir çifte tatil

Otel puan: | 4 out of 5
Fiyat oraný: | 5 out of 5
Konum: | 3 out of 5
Personel / hizmet: | 3 out of 5
Oda /Konaklama: | 3 out of 5
Yemek: | 4 out of 5
Eðlence: | 5 out of 5

+ Ýnceleme by DAWN FORD
17.02.2015 03:01

Arkadaþa öneririm

Konaklama tarihi: Þubat 2015
Yolcu türü: bir çifte tatil

Otel puan: | 5 out of 5
Fiyat oraný: | 5 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 4 out of 5
Yemek: | 5 out of 5
Eðlence: | 5 out of 5

Breakfast good, although better toasting facilities would be helpful.

+ Ýnceleme by Clare Bradley
16.02.2015 11:47

Arkadaþa öneririm

Konaklama tarihi: Þubat 2015

Otel puan: | 5 out of 5
Fiyat oraný: | 5 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 3 out of 5
Oda /Konaklama: | 1 out of 5
Yemek: | 4 out of 5
Eðlence: | 5 out of 5

Wonderful trip. Coming back again next year.

+ Ýnceleme by Anna Borisov
06.02.2015 07:14

Arkadaþa öneririm

Konaklama tarihi: Ocak 2015
Yolcu türü: çoçuklu aile

Otel puan: | 5 out of 5
Fiyat oraný: | 5 out of 5
Konum: | 4 out of 5
Personel / hizmet: | 3 out of 5
Oda /Konaklama: | 5 out of 5
Yemek: | 5 out of 5
Eðlence: | 5 out of 5

+ Ýnceleme by Diana Manolova
06.02.2015 09:00

Arkadaþa öneririm

Konaklama tarihi: Ocak 2015
Yolcu türü: çoçuklu aile

Otel puan: | 5 out of 5
Fiyat oraný: | 5 out of 5
Konum: | 4 out of 5
Personel / hizmet: | 5 out of 5
Oda /Konaklama: | 5 out of 5
Yemek: | 4 out of 5
Eðlence: | 5 out of 5

Âñè÷êî áåøå íà ìíîãî âèñîêî íèâî. Åäèíñòâåíî íàëÿãàíåòî íà âîäàòà (ñòðóÿòà íà äóøà) áåøå íåðàâíîìåðíî ïðåç ðàçëè÷íèòå ÷àñòè íà äåíÿ.

+ Ýnceleme by Ëþáîìèðà Ëàçàðîâà
02.02.2015 05:47

Arkadaþa öneririm

Konaklama tarihi: Ocak 2015
Yolcu türü: bir çifte tatil

Otel puan: | 5 out of 5
Fiyat oraný: | 5 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 5 out of 5
Oda /Konaklama: | 5 out of 5
Yemek: | 5 out of 5
Eðlence: | 5 out of 5

+ Ýnceleme by Islam Jusufi
19.01.2015 05:31

Arkadaþa öneririm

Konaklama tarihi: Ocak 2015
Yolcu türü: çoçuklu aile

Otel puan: | 4 out of 5
Fiyat oraný: | 5 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 2 out of 5
Oda /Konaklama: | 3 out of 5
Yemek: | 4 out of 5
Eðlence: | 5 out of 5

Hotel has clean and warm rooms; location is within walking distance to ski slopes.
The only deficiency is that it has no good food quality. Food needs improvement, particularly dinners.

+ Ýnceleme by Bekim Kasumi
31.12.2014 05:09

Arkadaþa öneririm

Konaklama tarihi: Aralýk 2014

Fiyat oraný: | 1 out of 5
Konum: | 1 out of 5
Personel / hizmet: | 1 out of 5
Oda /Konaklama: | 1 out of 5
Yemek: | 1 out of 5
Eðlence: | 3 out of 5

Spent last 4 years in Kempisnki - Bansko where I paid in average 140 Eur per night. Your hotel was more expensive, but in comparison far behind in every aspect.
In the room 407 was depresive for a family with 2 kids, very small, only 3 hangers in closet, no shelfs for clothes etc. Room 409 was ok, but in both rooms the bed for kids was horrible.

Had 1 st night food in Gourmet restaurant, that doesnt deserve that name. from second night on we spend every dinner in Alpine hotel which I recommend you as a benchmark for your food and service.

+ Ýnceleme by wendy
16.12.2014 05:27

Arkadaþa öneririm

Konaklama tarihi: Aralýk 2014
Yolcu türü: çoçuklu aile

Otel puan: | 4 out of 5
Fiyat oraný: | 3 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 3 out of 5
Yemek: | 4 out of 5
Eðlence: | 5 out of 5

+ Ýnceleme by Louise Marr
02.02.2014 10:28

Arkadaþa öneririm

Konaklama tarihi: Ocak 2014
Yolcu türü: çoçuklu aile

Otel puan: | 5 out of 5
Fiyat oraný: | 4 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 4 out of 5
Oda /Konaklama: | 3 out of 5
Yemek: | 5 out of 5
Eðlence: | 5 out of 5

Our second stay at the Festa Winter Palace and standards remain high, if not better! The only criticism I can make is that we weren't offered drinks during our evening meal and as a result often went without. Plus one toaster at breakfast didn't work but remained there for the duration of our stay. However both complaints are trivial and did not spoil our stay.

+ Ýnceleme by Sarah Lowdan
23.02.2011 10:34

Yolcu türü: bir çifte tatil

Otel puan: | 3 out of 5
Fiyat oraný: | 3 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 3 out of 5
Oda /Konaklama: | 5 out of 5

The hotel looks stunning and the rooms were a good size and clean. Those are the only good things about the place. Good location near the slopes. Staff weren't friendly, especially in the restaurant where they were very rude on more than one occasion. No hairdryer as advertised. Had to use it and take it back afterwards, then on another occasion were told there were none available. Not enough storage space, lived out of my case. Food was terrible, very poor quality and not cooked through.

+ Ýnceleme by James Tifler
17.02.2011 12:21

Arkadaþa öneririm

Konaklama tarihi: Þubat 2011
Yolcu türü: bir çifte tatil

Otel puan: | 4 out of 5
Fiyat oraný: | 4 out of 5
Konum: | 5 out of 5
Personel / hizmet: | 5 out of 5
Oda /Konaklama: | 5 out of 5

Having a Bulgarian wife, I spend quite a number of my holidays in Bulgaria. In most Bulgarian hotels the service is at best poor & the food barley edible, being mostly deep fried!
The Winter Palace was a revelation. Whilst not a 5* by western standards it is head & shoulders better than any other hotel in Borovets. Its location is good just at the bottom of the black run & just far enough from the center that you are not kept awake by the drunks spilling out of the clubs at 2am but close enough that you are only a few minutes walk away.
The service was very good & the staff were welcoming. The food is by far the best I have eaten in any resurant in Bulgaria, even the plates were warm.
Still far from perfect but by Bulgarian standards exceptional. This hotel could hold its own in any ski resort in the world.

+ Ýnceleme by Helen Mabbs
11.02.2011 12:41

Arkadaþa öneririm

Konaklama tarihi: Þubat 2011
Yolcu türü: çoçuklu aile

Otel puan: | 3 out of 5
Fiyat oraný: | 3 out of 5
Konum: | 3 out of 5
Personel / hizmet: | 4 out of 5
Oda /Konaklama: | 4 out of 5

We arrived there on the evening on 12th February for weeks skiing. The hotel on the outside looks stunning and is by far the most attractive in Borovets. It is similar on the inside too. The reception staff were good on arrival, although the next few nights the lady on reception was very miserable and unhelpful. Advertised in the hotel brochure in our room was a welcome drink at one of the hitels bars, however when we went down we ere told we had to pay 10 lv each to get in!! The rooms are very clean and very nice but far too hot!! It might be below freezing ouside but the rooms felt like over 100 F on the inside and the sleep quality was very poor!! Although this hotel has its bad points, it is certainly not a 5 star by British/Western standards it is still a good hotel that I would recommend.